lumi. Terms of Service — plain-English terms covering what the service is, what it isn't, how AI content works, and your rights as a user.

lumi.
Terms of service
Last updated: May 2026  ·  Private beta
These terms cover what lumi. is, what it isn't, and what you can expect from it. They're written to be read, not to hide anything. By using lumi., you agree to these terms. If anything here raises a question, get in touch before you continue.
1 — What lumi. is

lumi. is a personal journalling tool. It lets you record voice notes, and uses AI to transcribe them, identify patterns, and produce reflective summaries — anchored to the life areas and goals you set during onboarding. The purpose is reflection, not advice.

lumi. is currently in a private testing phase. Access is by invitation only. Features may change, and in exceptional circumstances data may be reset with advance notice.

1a — What lumi. is not
Important — please read this

lumi. is not a mental health service, therapy tool, crisis service, counselling platform, or substitute for professional support of any kind. It is a journalling and reflection tool. No therapeutic relationship is formed through using lumi. Nothing in the app — including AI-generated summaries, pattern alerts, sentiment scores, or any other output — constitutes medical, psychological, legal, or financial advice. If you are experiencing a mental health crisis or need professional support, please contact a qualified professional or a crisis service directly.


2 — Acceptable use

lumi. is intended for personal journalling use only and is available to users aged 18 and over only. By using lumi., you confirm you are 18 or older and agree that you will not:

  • Use the app for any commercial purpose without prior written permission
  • Upload content that is illegal, that infringes third-party rights, or that constitutes harassment or abuse
  • Attempt to reverse-engineer, copy, or misappropriate lumi.'s AI prompts, design, or underlying systems
  • Use the app in a way that knowingly misrepresents your identity or circumstances

Audio recordings must be in a supported format (mp3, mp4, m4a, wav, webm, ogg, or flac) and under 25MB per file.

lumi. is currently restricted to invited users during the private beta. Sharing your access with others is not permitted at this stage.


3 — AI-generated content

Many features in lumi. are powered by AI — including entry transcription, sentiment and energy scoring, life area tagging, daily questions, weekly signals, monthly summaries, pattern alerts, and the voice and writing profile. These outputs are generated by third-party AI models and are provided for reflective purposes only.

AI content limitations

AI-generated content may be inaccurate, incomplete, or not representative of your actual state, intentions, or experience. Specifically: sentiment and energy ratings are AI assessments, not clinical evaluations; pattern alerts are triggered algorithmically when an intention has gone unaddressed for 21 days — they are not personalised recommendations; monthly summaries are AI interpretations and may not accurately reflect what you experienced; and the voice and writing profile is a statistical model that may not accurately represent you as a person. Do not rely on any AI-generated content in lumi. for medical, psychological, legal, financial, or other professional decisions.


4 — Safety system

lumi. includes an automated distress detection system that runs on your journal entry transcripts before they are processed by AI. This is a keyword pattern-matching system — not clinical assessment, not AI analysis, and not human review.

It operates across three levels:

  • Active tier — if explicit crisis language is detected (such as expressions of suicidal ideation or self-harm intent), AI analysis is skipped entirely for that entry and hardcoded crisis support resources are shown.
  • Concern tier — if explicit hopelessness is detected (without self-harm language), AI analysis runs normally but a warm check-in and soft signposting to support resources is shown.
  • Passive tier — if general distress language is detected and the AI also independently rates the entry as heavy, a check-in prompt is shown offering access to support resources.
What the safety system does not do

The safety system does not contact emergency services, alert any third party, or provide crisis intervention or counselling. It does not guarantee detection of all distress signals — it is a keyword system with known false positive and false negative risk. No human reviews flagged entries. The resources shown are hardcoded external links — they are not personalised to you. If you are in crisis, contact emergency services (999 or 112) or Samaritans (116 123, free, 24/7) directly. Do not rely on lumi. as a crisis resource.


5 — No professional advice

Nothing in lumi. — including AI-generated content, pattern alerts, reflective questions, summaries, or any other feature — constitutes professional advice of any kind. This includes mental health advice, medical advice, psychological guidance, legal advice, and financial advice.

lumi. is a private reflection tool operated by Sarah-Jane Barton trading as lumi. lumi. is not a mental health professional, doctor, counsellor, solicitor, or financial adviser. If you need professional support in any of these areas, please seek it from a qualified professional.


6 — Third-party services

lumi. relies on the following third-party services to function. By using lumi., you acknowledge that your data will be processed by these services as described in the Privacy Policy, and you agree to comply with their respective terms of use.

Anthropic
AI analysis and generation
Terms of service ↗
OpenAI
Whisper transcription
Terms of service ↗
Clerk
Authentication
Terms of service ↗
Google Drive
Encrypted backups (optional)
Terms of service ↗
Railway
Hosting and infrastructure
Terms of service ↗
The Google Calendar integration is optional. If connected, lumi. requests read-only access to your calendar events, which are used only to provide context in monthly AI summaries. You can disconnect at any time from Settings. Disconnecting does not delete previously synced events from the database.

7 — Service availability and limitation of liability

lumi. is provided as-is, during a private testing phase, without any guarantee of availability, accuracy, or continuity. lumi. makes no warranty — express or implied — about the service's fitness for any particular purpose.

lumi. depends on third-party APIs, including Anthropic and OpenAI. If either service is unavailable, entry processing will fail. Entry processing is asynchronous — there may be a delay between submitting a recording and the entry being fully processed. Entries may temporarily show a processing or error status.

If transcription fails, your audio file is retained temporarily to allow a retry. If the retry also fails or the server restarts before retry, the audio file may not be recoverable.

Limitation of liability

To the fullest extent permitted by law, lumi. is not liable for any loss of data, loss of access, inaccurate AI output, or any other direct or indirect loss arising from your use of lumi. — including during periods of service unavailability or where entry processing fails. Your use of the service is at your own risk.


8 — Your content and intellectual property

Your journal entries belong to you. lumi. does not claim ownership over anything you write, record, or reflect on through the app.

AI-generated content — including summaries, signals, questions, pattern alerts, and the voice and writing profile — is derived from your own entries and is provided to you for personal use.

By using lumi., you grant lumi. a limited licence to process your content as necessary to provide the service — including transmitting it to the third-party services listed above. This licence does not extend to any other use.


9 — Account deletion and data

You can delete your account at any time from the Settings page. Account deletion is immediate and permanent — all entries, summaries, sessions, goals, intentions, life areas, voice profile, and account data are removed and cannot be recovered. Your Clerk account is also deleted at the same time.

The most recent Google Drive backup(s) may persist for up to 7 days after deletion before being automatically pruned. If you have concerns about this, contact lumi. before deleting your account.

There is no recovery after deletion. Please be certain before proceeding.


10 — Changes to the service and these terms

lumi. is in active development. Features may be added, changed, or removed. In exceptional circumstances during the beta period, data may be reset — you will be notified in advance if this is necessary.

These terms may also change. If they change in a material way, you will be notified within the app. The date at the top of this page reflects the most recent update. Continued use of lumi. after a change to the terms constitutes acceptance of those changes.


11 — Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from your use of lumi. will be subject to the exclusive jurisdiction of the courts of England and Wales.


12 — Questions

If you have any questions about these terms, please get in touch before using the service.

Contact: lumi.journalling@gmail.com

For data and privacy questions, see the separate Privacy Policy.